Privacy Policy
This privacy policy explains how Adlance collects, uses, stores, and shares data when users connect Meta Ads and Facebook/Instagram accounts through the app.
When users connect Meta, we collect only the information required to support lead quality tracking and conversion feedback, including account IDs, pixel IDs, page IDs, and limited business metadata.
Data is used to map leads from Meta campaigns to CRM records, send conversion events, and improve campaign targeting via Meta conversion feedback.
We never sell personal data. We may share selected metadata with Meta only to deliver conversion events and lead quality signals.
Access tokens are stored securely in the backend database and never exposed in the client UI. We use encryption and role-based access controls for stored data.
Users can request deletion of their Meta connection data and stored lead records via the application settings or by contacting support.